Privacy, terms and refunds
Last updated October 2026. Dinkum Docs is operated by Totalscapes QLD Pty Ltd, Queensland, Australia.
Privacy
What we collect
When you sign up for the free template or the waitlist we collect your email address, and your first name if you give it. When you send a message we keep the details in it.
When you buy the Starter Kit, payment is handled by our payment provider. We receive your name, email address and order details so we can send the file and help you if something goes wrong. We never see your card details.
How we use it
We use your email to send the file you asked for, to tell you when the Starter Kit launches, and to send occasional emails about Dinkum Docs if you ticked the box to say that's fine. Every email has an unsubscribe link. We use your message details only to reply to you.
Who sees it
We don't sell or rent your details. They're stored on our web host, and with any email service we use to send messages, which processes them for us. If we're ever required by law to share them, we will.
Cookies
This website doesn't set advertising or tracking cookies.
Your choices
You can unsubscribe at any time using the link in any email. To see, correct or delete the details we hold about you, use the contact page. If you're unhappy with how we've handled your information you can also complain to the Office of the Australian Information Commissioner.
Terms of use
The templates are provided as a starting point for your own business admin. They are not accounting, tax or legal advice. You are responsible for checking that your quotes and invoices meet the requirements that apply to your business, including GST.
You may use the templates for your own jobs and your own business. Please don't resell them, share the files, or put them on another website.
We take care to get the calculations right, but you should check the totals on every quote and invoice before you send it. To the extent the law allows, we aren't liable for losses that result from using the templates. Nothing here limits your rights under the Australian Consumer Law. These terms are governed by the laws of Queensland, Australia.
Refunds
The free quote template costs nothing, so there's nothing to refund.
The Starter Kit isn't on sale yet. Its refund terms will be published here before it launches. Under the Australian Consumer Law you're entitled to a remedy if a product you buy has a major problem, and that applies whatever any policy says. If something is wrong with a template, contact us and we'll sort it out.
The Starter Kit is a digital download, so you get the file straight after you pay. If you change your mind, ask us for a refund within 14 days of buying and we'll refund it, as long as you haven't passed the file on to anyone else.
That's on top of your rights under the Australian Consumer Law. If the Starter Kit has a major problem, such as a calculation that doesn't work, you're entitled to a remedy, and that applies whatever any policy says. If something is wrong, contact us first and we'll fix it or replace it.